In case of Emergency:
The American Citizen Services Unit does not require appointments for emergencies. Emergencies may include, but are not limited to, denial of freedom to travel, forced marriage, death of a U.S. Citizen, medical or financial emergencies.
If you are a U.S. citizen with an emergency, please call (880) (2) 5566-2000 during business hours Sunday through Thursday from 8:00 a.m. to 4:30 p.m. (For after office-hours emergency, when you hear the recorded message please press “3”, and you will be connected to the duty officer).
Consular Section, U.S. Embassy
American Citizen Services (ACS) Unit
For ACS inquiries only
Phone: (880) (2) 5566-2000 (For after office-hours emergency, when you hear the recorded message please press “3”, and you will be connected to the duty officer).
American Citizens with Visa Inquiries
Within Bangladesh: 09610202040 (hours: Sunday through Thursday from 8:00 a.m. to 8:00 p.m.; excluding holidays)
Within the United States: 703-988-3466 (hours: Sunday through Thursday 8:00 a.m. to 8:00 p.m., EST)
By Email: firstname.lastname@example.org
All regular American Citizen Services (ACS) are by appointment only. No walk-in appointments or inquiries will be accepted. Please click on Online Appointments to make your ACS appointment online.
The email for American Citizen Services Unit is DhakaACS@state.gov.