U.S. Citizen Services

The U.S. Citizen Services (also called “American Citizen Services” or ACS) unit of the U.S. Embassy in Dhaka provides a variety of services to U.S. citizens residing in or visiting Bangladesh.  Our services include but are not limited to passport assistance, Consular Reports of Birth and Death Abroad, and notarial services. Below is a list of services we provide.  Select the appropriate service for yourself and follow the instructions mentioned to schedule an appointment.

Our office is located within the Embassy at 12 Madani Avenue, Baridhara, Dhaka, 1212.  We are open every Sunday, Monday, Tuesday, and Thursday, 08:30-16:30.  We are closed on Wednesdays and most local and U.S. holidays. We do not provide walk-in services, so please schedule an appointment online.  Don’t forget to bring all required forms, documents and fees with you.

If you need an expedited appointment for emergency travel, book a tentative appointment from the slots available on our website, then send us an email to DhakaACS@state.gov.  In the email, please explain the nature of your urgency and note your preferred appointment date.  We will do our best to accommodate your request.

If you are a U.S. citizen in need of emergency assistance, we are available 24/7.

  • During normal operating hours, call (880) (2) 5566-2000 and ask for the American Citizen Services Section.
  • After business hours, call (880) (2) 5566-2000 and dial “0” to reach the Embassy Duty Officer.

Click on the links below for more information on the services we provide.

Alerts and Messages

COVID-19 Information
See all Messages and Alerts for U.S. Visitors to Bangladesh.