Health Alert – U.S. Embassy Dhaka, Bangladesh

March 23, 2020

Location:  Bangladesh

Event:  The Hazrat Shahjalal International Airport remains open with limited flights.

U.S. citizens and their family members attempting to depart Bangladesh should continue to work to secure a ticket on a commercial flight. If you are an American citizen and have been unable to secure a commercial flight, please send the following information to with the word “Flight” in the subject line:

Full Name:
Telephone No:
Email Address:
Passport No:
Current Location:
Number of U.S. Citizens in Party/Group:

Airlines with flights from Bangladesh to the United States, websites, and customer service telephone numbers are below:

Biman Airlines (from March 26)
+88-01777715613, +88-01777715614
+88-01777715615, +88-01777715616

Cathay Pacific (from March 26)
+8802 9846801, +8802 9883583
+8802 9891259 ext 140-143
+880 1978666138

Thai Airways
(800)767-3598, (880) 288-791-3146

Be advised that Thai Airways is requiring a health certificate and lab test showing that each passenger does not have COVID-19, issued within 72 hours prior to the date of departure, as well as proof of health insurance showing a minimum of 100,000 USD in Thailand and covering COVID-19. The U.S. Embassy cannot provide these documents.

Actions to Take: